Below FAQ are some common concerns of our clients before purchasing any product.
If you have other questions, please just send it to ropawearsshopify@gmail.com.
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- Pre Sale Questions
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Pre Sale Questions
You can place an order directly through our website, whatsapp or our social media accounts by selecting your desired item, choosing the right size and color, and adding it to your cart. Once you're ready to checkout, follow the instructions to complete your purchase.
We accept local payment options like Cash on Delivery.
Delivery times depend on your location. For domestic orders, it typically takes 3-5 business days, while international orders may take 7-15 business days. You will receive a tracking number once your order has been shipped.
Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return or exchange the item within 14 days of delivery. The item should be unworn, unwashed, and in its original packaging. Please visit our Return Policy for more details.
Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
We will include a coupon card with the first order, which will give the customer a 30% discount on their second order, valid for 1 month.
Yes, you can absolutely open and inspect the product before making the payment. We encourage customers to check their orders for satisfaction, and once you're happy with the item, you can proceed with the payment.